Q: Does it cost me anything to use the site?
A: No, the site is completely free to use.
Q: How do I cancel an appointment?
A: Simply go to your my account page, select the appointments tab,
choose the appointment you need to cancel and then click the cancel button. You should receive a text message and email confirmation
of the cancellation and your salon will be informed of the change.
Q: What if I forget to cancel my appointment?
A: You will receive a confirmation message on the
Portal plus an email plus an SMS sent to your mobile phone. It is your
responsibility to let us know that you are cancelling. However, if
you forget to cancel an appointment more than twice you will automatically
be banned from using this site.
Q: Why do you need my details?
A: We need your details to pass on to the Salon just as you would if you had phoned.
Q: Can I make bookings for others?
A: No, this is a self-booking portal and is not permitted under our terms and conditions of use.
Q: Is the price shown guaranteed by the Salon?
A: Yes, the Salon sets the price not INAA.
- For any other enquiries or questions please use our contact page