Privacy Policy

I Need An Appointment ("INAA.com") is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. for us to process a booking for you, we require some information from you. This includes your name, your gender, your phone number, and email address and credit/debit card details.INAA.com will not store card details on its system. Any information which is provided by you to INAA.com via this website or otherwise will be treated in accordance with the terms of the Data Protection Acts, 1998 and 2003 and/or such amending or replacement legislation as may be adopted in the UK from time to time.

Who sees your information

We are required to send your information to the salon with which you booked your services so that the salon knows who you are and when you will use its services. We give your name, your gender, your phone number and your email address, and of course, the details of your booking. The salon requires this information to accept a confirmed booking from you. All salons on whose behalf we facilitate bookings have agreed to the INAA.com terms and conditions and accept this privacy policy.

How we use your information

We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your booking, or occasionally to inform you of new features on INAA.com We only use your phone number to contact you urgently if there is a problem with your booking.

Your Consent

We will not sell your name, address, e-mail address, or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a booking through use we may update you on our special offers via e-mail. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of INAA.com.

All INAA.com members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'My Details' in 'My Account' on the INAA.com You can access 'My Account' once you register and login. Or click on the "unsubscribe" link in any email communications which we might send you.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit INAA.com, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics

We may disclose aggregated but anonymized statistics about the number of visitors to this Website or number of bookings made as required by our Board. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. INAA.com uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us at info@INAA.com

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

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Disclosures of your information

We may disclose your personal information to third parties:

  • in the event that INAA.com sells or buys any business or assets;

  • if INAA.com or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers maybe one of the transferred assets; or

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of INAA.com, our customers, or others.

    This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to INAA.com you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

I Need An Appointment (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which INAA.com holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the INAA.com team, who will be delighted to answer any questions you may have.

INAA.com, its Directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses including without limitation, reasonable solicitor fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consent.

INAA.com reserves the right in its sole discretion to amend this Privacy and Security Statement at any time and you should regularly check this privacy policy for any amendments.

You can either contact us at info@INAA.com

Or, write to us at:

I Need An Appointment Limited

Belmont House

Level One

9 Main Road

Paisley

PA2 6AH

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